Sheldon Plumbing Services is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, store, and utilize personal and non-personal information obtained through our website. By accessing our site, you consent to the collection, usage, and sharing of your information as described in this policy. If you do not agree, please refrain from using our website.

Information Collection and Usage

We gather information to enhance our services and improve user experience. The collected data may be used to:

• Process inquiries and service requests.
• Optimize website functionality and performance.
• Deliver personalized content and marketing materials.
• Improve our offerings based on user interactions.

Types of Information Collected

When using our website, we may collect the following information:

Personal Information: Includes details such as your name, address, phone number, email address, and any other information provided through forms, inquiries, or service requests.

Demographic Data: General characteristics such as location, age, occupation, education level, and industry.

Behavioral Data: Insights on website interactions, such as pages visited, services explored, IP address, device details, browser type, and session duration.

Technical Data: Information gathered through cookies, web beacons, and similar technologies, including browser type, ISP, referring pages, system configurations, and timestamps.

Data Security and Confidentiality

Sheldon Plumbing Services takes extensive measures to protect your data. We implement physical, electronic, and procedural safeguards to ensure confidentiality. Only authorized personnel and partners with legitimate business needs have access to this information. We may use tracking technologies to assess website engagement and improve user experience.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. Any data shared with these sites falls under their privacy policies, and Sheldon Plumbing Services holds no responsibility for external data collection practices.

Access and Modification of Information

Users may request access to their personal information or modifications by contacting us directly. Upon request, we provide details regarding collected data and disclosures from the past two years. Verification may be required for security purposes. Responses will be provided within 30 business days, with applicable fees for physical copies.

California Consumer Privacy Act (CCPA) Compliance

California residents have rights under the CCPA, including access, modification, and deletion of personal data. For details on our compliance and to exercise these rights, please contact us.

Protections for Domestic Violence Survivors in New York

In accordance with New York law, we do not discriminate against domestic violence survivors. If you have an active Order of Protection, we will ensure the confidentiality of your contact details, including name, address, and phone number.

Contact Information

For privacy-related concerns, please reach out to:

Privacy Requests
Sheldon Plumbing Services Legal Department
12600 Mount Laurel Ct Reisterstown, MD 21136 United States